TERMS & CONDITIONS
Custom Orders
- Before any work is started the art fee must be paid and is nonrefundable. Once paid, a mock up will be sent to you for review in 2-5 business days.
- The art fee is for doing the work and does not mean you will receive the art files. If you're wanting to keep the art files once the work is done, they are available for an additional fee.
- Once the design is approved by you and final, another invoice will be sent for production and shipping. This must be paid before starting production.
- Start of production to shipping will be 12-15 business days.
- Custom orders we design and print 75+ pieces will have art created for free. Art fee still needs to be paid upfront before starting. A credit for the art fee paid will be applied to the final invoice.
- Quoted price for custom orders is good for 30 days. After 30 days, pricing is subject to change.
- Once the order is complete and you’d like to have the artwork files, they are available for purchase.
- We advise to order 1-2 shirts extra per size to account for a 2% spoilage that can occur during receiving and production. These can be from mill defects, holes or printing errors.
Orders
- Customers are responsible for providing an accurate shipping address. To prevent any shipping delays, please double check that the address listed in your order confirmation email is correct. Savage Tacticians is not responsible for replacing orders with inaccurate addresses provided to us.
- Shipping Insurance - Savage Tacticians is not responsible for unfortunate events such as misplaced, lost or stolen packages, during the time of transit, however, we do offer purchasable shipping insurance (Please see the link at the bottom of the website for our Level 4 Shipping Insurance). Under all circumstances, USPS is responsible for any of all mail pieces that undergo USPS delivery services.
- All uninsured claims will be thoroughly reviewed case by case; claims may take up to 3 weeks to process. Until then, your kind patience is much appreciated as we work to get it sorted.
- Non-delivery of items: customers must report within 30 days non-receipt of items marked as delivered for orders covered by Level 4 shipping protection. Uninsured orders will be not be covered for replacement or refund if the order is showing delivered by the postal courier to the provided address at time of checkout.
- We do offer FREE exchanges (limited to 1 exchange request per order). To begin any exchange or return, use our returns portal
Discount Codes
- All discount codes must be entered at the time of checkout.
- For our customer’s safety, our software does not allow us to manually apply discount codes or adjust any prices to orders once they are finalized and payment has been accepted.
- Only one discount code can be applied per purchase.
SMS/MMS MOBILE MESSAGE MARKETING PROGRAM
- Savage Tacticians (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.
Currency exchange/fluctuation rates
- International exchange rates are implemented.
- Exchange rates fluctuate depending on the daily foreign exchange market
Sales / special Sale Events (Expos, Warehouse sale, Meet & Greets etc...)
- All sale items are final include Black Friday, 4th of July, and Cyber Monday purchases.
- We do not accept any returns or exchanges on sale items,vault sale items, or limited merch due to the limited nature of these items and/or the discounts provided.
- Sale prices and discount codes are only valid during the time of the sale.
- Sale prices will not be applied to any orders placed before or after the time of the sale.