SHIPPING & RETURNS
Shipping and delivery timelines for Savage Tacticians orders will vary. You may receive your order sooner or later depending on order processing factors and, in the case of standard shipping, transit timelines.
- Orders are shipped to the provided shipping address listed under customer’s account/order.
- Savage Tacticians is not responsible for packages delivered to mistyped or invalid address.
- All returning packages due to insufficient address will be sent a verification email. Customers will have 72 hours to respond, failure to reply within 72 hours will automatically result in order cancellation.
- If returned packages are a custom order and were mailed to the correct address given, it is on the customer to pay for additional shipping fees for the order to be sent back out.
- Customer’s funds will be transferred to store credit.
- Certain apparel may take 1-4 weeks, depending on inventory, back order or having to make it.
- We ship to all military addresses
- Orders are generally received within 7 business days after date of fulfillment.
- Expected delivery dates may vary during holiday season, depending on volume of mail experienced through postal service.
- Duties and taxes are determined by the customs agency within the designated country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the designated country.
- Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
- International shipping expected delivery dates varies depending on the location.
- Orders are generally received within 10-12 business days
- Shipping dates may vary during holiday season, depending on volume of mail experience through postal service.
RETURNS/EXCHANGES: Available to customers in North America only. Products purchased from Savage Tacticians may be returned for an exchange or store credit within 30 days of purchase. If you're wanting to return or exchange the item, you are responsible for the return postage. All items must have their original tags attached and be unworn, unwashed, free of pet hair and cigarette smoke. You must contact us before returning any items. Email us at CustomerService@Sav-Tac.com and provide us pictures of the product along with order number and proof of purchase. Items returned without contacting us will be returned to sender without us opening the package.
DEFECTIVE PRODUCTS: If you believe you received a product that is defective, we would like to apologize. Please submit a request and attach a photo of the defective product to CustomerService@Sav-Tac.com. Once your request is approved (24 hours max.) you will receive a prepaid shipping label so you can return the defective product and we can expedite a new one to you.
MIS-PACKED ORDER: In the rare case that you receive a product that differs from what you ordered, we do apologize. Please submit a request and include the details for the product you received instead(style name, color, size) to CustomerService@Sav-Tac.com. Once your request is approved(24 hours max.) you will receive a prepaid shipping label so you can return the item you received. Once the package arrives at our warehouse, we will expedite the product you originally ordered.
SALE ITEMS: ***WE DO NOT ACCEPT RETURNS OR EXCHANGES ON SALE ITEMS OR PRODUCTS PURCHASED AT EXPOS OR SPECIAL/EXCLUSIVE EVENTS***